TERMS AND CONDITIONS

These terms and conditions outline the rules and regulations for the use the Empowering Resources Website.

These terms and conditions govern your use of our website; Access to all information on this website including purchase of our product/s is provided subject to the following terms and conditions.  By using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of them, you must not use our website. 

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the terms and conditions. “Ourselves”, “We”, “Our” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, for the express purpose of meeting the Client’s needs in respect of provision of the stated services/products, in accordance with and subject to, prevailing law of Australia. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. The information is intended for residents of Australia only.

The following constitutes a legal agreement between a visitor ("you") and us with respect to our website service, the terms of which are set out below. You must be at least 18 years of age to agree to and enter into this Agreement on your own behalf and to register for use of this Site. If you are under 18 years of age, you must present this Agreement to your parent or legal guardian.

When registering on our Site or purchasing a Product, by checking the box indicating your acceptance of this Agreement, you represent that (i) you have read, understood and agree to be bound by this Agreement and (ii) you are at least 18 years old, either entering into this Agreement for yourself or entering into it on behalf of your child or a child in your legal care. If you are a parent or guardian entering this Agreement for the benefit of your child, please be aware that you are fully responsible for his or her use of this Site, including all legal liability that he or she may incur. Each registration is for a single user only.

We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

 

OUR WEBSITE SERVICES

By placing an order with us you confirm that the information that you give is correct and truthful.

The contract between us shall be governed by the Laws of Australia and any dispute between us will be resolved exclusively in the courts of Australia. English is the only language offered for the conclusion of the contract.

When you place an order we collect certain personal and transactional information (e.g. name, address, email address, telephone number, credit/debit card details). We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware. For details on how we use this information, please read our Privacy Policy.

Empowering Resources permits you to purchase items from the website. These purchases can be made and are permitted strictly pursuant to the terms and conditions set out below.

You understand and agree that your use of the Site is at your own sole risk. The Site is provided "as is" and without warranty by us, and, to the maximum extent allowed by applicable law, we expressly disclaim all warranties, express or implied including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, and any warranty of non-infringement. We do not warrant, guarantee, or make any representations regarding the use or the results of the use of the Site with respect to performance, accuracy, reliability, security capability or otherwise. You will not hold us responsible for any damages that result from you accessing (including any software or systems you use to access) the website service or using the Site including, but not limited to, infection by virus, damage to any computer, software or systems or portable devices you use to access the same. No oral or written information or advice given by any person shall create a warranty or a representation from us.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors.

We make no warranty that any particular device or software you use will be compatible with this Site. It is your sole responsibility to ensure that your system(s) will function correctly with this Site.

Under no circumstances shall we be liable to you for any direct, indirect, consequential, incidental or special damages arising out of your use of or inability to use the Site, even if we have been advised of the possibility of such damages.

The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. The licence also does not permit you to metatag or mirror our website without our prior written permission. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.  If we become aware of any of this activity we reserve the right to serve you with notice, and this may cause rise to a claim for damages and/ or be a criminal offence.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited and is part of these terms and conditions.

Under no circumstances shall we be liable for any unauthorised use of the Site or the Products. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

 

PRICING

All pricing is in Australian dollars (AUD$)    We endeavour to ensure that our price list is current and up to date and we reserve the right to amend our prices at any time. If you have placed an order, we reserve the right to cancel your order should our prices change.

 

SHIPPING

We supply our products to customers within Australia and internationally. Postage costs will be determined based on the country of delivery. Empowering Resources is not liable for any mishandling of products by third-party postal services.

 

PURCHASE OF PRODUCTS

You agree that you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale.  You also acknowledge that the information provided in your order is accurate and complete; and that you will be able to accept delivery of your products.

 

ORDERING

All orders require full payment at the time of ordering.

We reserve the right not to accept an order at our sole discretion.    The most common causes for non-acceptance of an order are / but not limited to:  The product is out of stock; Payment has not being authorised; Error in pricing or product description; The criteria in these Terms and Conditions are not being met; Technical failure of the website.

All products are subject to availability. We endeavour to ensure that our product list is current however we give no undertaking as to the availability of any product advertised on our website. In the unlikely event that we are unable to supply you with your request, we will notify you as soon as possible.

On occasion the product specification may change. If this does happen, we will do our best to contact you to offer you a substitute item of the same or better quality, at the same price. If you are not happy with the replacement item offered to you, we will refund you for the original unavailable item.

Please note that we have no control over the conditions in which our products are stored once they have left our premises. All risk of loss or damage to the goods passes to you once you have picked up your goods.

 

PRODUCT DESCRIPTIONS

The purchase of products via our website will be subject to our terms and conditions.

From time to time it is possible that prices on our website may be stated incorrectly.  We strive to ensure that our products are described as accurately as possible; however we do not warrant that the description is accurate. Where we become aware of any inaccuracy or misdescription, we reserve the right to correct it. 

Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour or that any given image will reflect or portray the full design or options relating to that product. We have made every effort to display as accurately as possible the colours of our products that appear on our Site and also to ensure that the colours on screen are as close as possible to the colours of the actual product. However, the colour of the actual product you see on your screen will depend on your monitor, your screen settings and resolution. Accordingly, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery and we cannot accept the return of any product because it does not match the colour you were expecting from viewing your screen display.

All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.

 

RISK & TITLE

The products will be at your risk from the time of pickup or if you are a business customer, from when your order is delivered. Ownership of the Products will only pass to you when the products have been picked up or delivered; and when we have receipt of full payment of all sums due for the products, including delivery charges.

 

PAYMENT & PRICES

Payment must be made when placing the order. This also applies to any pre-ordered items.  We may withhold the products and/or cancel the contract between us if payment is not received from you in full in cleared funds. The prices on the website include all value added taxes (where applicable).   Prices for products are liable to change and we reserve the right to change or amend prices at any time at our sole discretion.

When using a card you confirm that you are the cardholder.   All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or for any reason does not, authorise payment to us, whether in advance of or subsequent to a payment, we will not be liable for any delay or non-delivery of the Products ordered.

The price you will be charged is the price stated on the website at the time we receive your order. In the unlikely event that an incorrect price has been given, we will contact you as soon as possible to see if you would like to go ahead with you order at the correct price or cancel the order. If we fail to get in contact with you we will cancel the order in respect of the incorrect priced product.

The price to be paid by you for any Products will be as quoted on our Site except in cases of obvious error. We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an invoice, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as an incorrect pricing.

Please make sure you receive an acknowledgement of payment “order Received”   via email as well as a confirmation of your order. Failure of either to arrive might indicate that the order has not gone through successfully.

 

REFUNDS

Refunds will not be issued for any reason, other than order cancellation with at least 48 hours notice.  If you are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation.

Empowering Resources is not responsible for damage that may occur to an order after pickup or delivery.  Remember that once you have collected your purchase you become solely responsible for the storage, transportation and condition of the goods.

 

YOU AGREE that:-

It is your responsibility to provide accurate personal information ("Personal Data") You undertake that all the details you provide to us for the purpose of selling and delivering Products to you are correct and that the credit card or debit card that you propose to use is your own.  It is your responsibility to maintain the confidentiality and security of your Personal Data.

We will utilise anti-virus protections, however it is your obligation to ensure that any use you make of our Site is free of any virus, Trojan horse, worm or any other items of a destructive nature. You will not hold us responsible for any damages that result from you accessing the Site (including any software or systems you use to access the Site);

You will not attempt or permit or encourage others to attempt to copy or make use of any intellectual property appearing on our Site for any commercial use or in any manner which would constitute an infringement of our copyright.

 

MISUSE OF THE SITE

We reserve the right to suspend or terminate your access to the Site or parts of it if at our sole discretion we believe you are in breach of any provision of this Agreement. If your access has been suspended or terminated, you will need prior consent to be permitted to re-register or to re-access the Site.  You will only use the Site for the purposes referred to in this Agreement and not access the Site or use information gathered from it to send unsolicited emails.

 

INDEMNITY

You agree to indemnify and hold harmless us, our directors, employees and consultants from and against any and all claims, losses, demands, causes of action and judgments (including solicitors' or attorneys' fees and court costs) arising from or concerning any breach by you of this Agreement and/or these Terms and Conditions for your use of the Site and you agree to reimburse us on demand for any losses, costs or expenses we incur as a result thereof.  By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

 

BUSINESS CUSTOMERS: INDEMNITY & LIMITATION OF WARRANTIES

If you are a business customer, you hereby indemnify us and undertake to keep us indemnified against all and any liabilities, losses, damages, expenses and costs (including legal expenses and amounts paid in settlement of any demand, action or claim) arising, directly or indirectly, out of a breach by you of any of your obligations under these terms of sale.

We warrant to business customers that the products purchased from us will: i) conform in all material respects to any applicable specification of such products issued by us; and ii) be free from material defects in materials and workmanship upon the date of delivery of the products. These terms of sale set out the full extent of our obligations and liabilities in respect of the products supplied to business customers.

 

LIMITATIONS OF LIABILITY

Our liability to you in relation to the use of our website and in connection with these terms and conditions will be limited to the full extent permissible by law and as follows: i) to the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature; ii) we will not be liable for any consequential, indirect or special loss or damage; iii) we will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information; iv) we will not be liable for any loss or damage arising out of any event or events beyond our reasonable control; v) our maximum liability in relation to any event or series of related events will be limited to $400; vi) we will not be liable for any losses arising out of a force majeure event; vii) we will not be liable in respect of any defect in the products arising from fair wear and tear, wilful damage, accident, negligence by you or a third party, use otherwise than in accordance with the manufacturer\'s or our instructions or recommendations, or any alteration carried out by you or any third party; and if you are a business customer: viii) our liability in connection with any product purchased through our website is strictly limited to the higher of the purchase price of the relevant product and the replacement cost of the relevant product; and ix) we will not be liable for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data or waste of management or office time, or loss of goodwill or reputational damage.

 

BREACHES OF THESE TERMS OF USE

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

 

EXCLUSION OF THIRD PARTY RIGHTS & ASSIGNMENT

These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract. 

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.   You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms and conditions.  Any attempt by you to do so will be null and void.

 

GENERAL

The Site is provided "as is" and you acknowledge and understand that despite our reasonable endeavours the Site may contain bugs, errors and other problems (including, but not by way of limitation) infection by viruses (despite anti-virus protections which may be incorporated) or anything else which may cause contamination or destruction of any sort that may cause system failures. Notwithstanding, we will use all reasonable endeavours to correct any errors and omissions as quickly as practicable after being notified by email. Our contact details are at the bottom of this page.

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently the Site (or any part thereof) without notice to you and without any liability to you or to any third party.

Links to third party websites on the Site are provided solely for your convenience. If you use these links, you leave the Site. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Site, you do so entirely at your own risk.

We welcome 'hot links' to the Site, but not 'deep linking' by which we mean that you may not include a link to our Site, or display the contents of our Site, surrounded or framed or otherwise surrounded by content not originating from us without our consent. Any unauthorized framing of or linking to the Site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress and may result in the termination of this Agreement or other remedies as set out in this Agreement.

It is the responsibility of advertisers and sponsors on this Site to ensure that any content submitted by them for inclusion on the Site complies with applicable laws and regulations and we shall not be responsible for or liable to any extent for any error or inaccuracy which may appear in such content.

 

INTELLECTUAL PROPERTY RIGHT

All intellectual property content on the Site including, without limitation trademarks, button icons, logos, graphics and images is owned by us and is protected by International Copyright laws. Your use of them is governed by this Agreement, certain end-user licence agreements, and applicable law.

 

FORCE MAJEURE

"force majeure event" means: i) any event which is beyond our reasonable control; ii) the unavailability of raw materials, components or products; and/or iii) power failure, industrial disputes affecting any third party, governmental regulations, fires, floods, disasters, civil riots, terrorist attacks or wars. Where a force majeure event gives rise to a failure or delay in us performing our obligations under these terms of sale, those obligations will be suspended for the duration of the force majeure event.   We will notify you if we become aware of a force majeure event which gives rise to, or which is likely to give rise to, any failure or delay in us performing our obligations under these terms and conditions. We will take reasonable steps to mitigate the effects of the any force majeure event.

 

JURISDICTION, LAW & LEGAL NOTICES

This Agreement and any other terms or documents referred to herein represent your entire agreement with us with respect to your use of this Site. If any part of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with the applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.   

These terms and conditions are to be governed by and construed in accordance with the laws of Australia and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in Australia and you agree to submit to the jurisdiction of those Courts. Australian Law governs this Agreement and your use of the Site, and you expressly agree that the Australian courts shall have exclusive jurisdiction over any claim or dispute between us or relating in any way to your account or your use of this Site.

If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.

 

ACCEPTANCE OF TERMS & CONDITIONS

By using this Site, you signify your acceptance of the Terms and Conditions.  If you do not agree, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting Us

We are committed to quality and exceptional customer service. We encourage customers to provide us with feedback.  Any complaints will be effectively assessed, investigated and responded to within 14 days.  If you have any questions about the Terms and Conditions, the practices of this site, or your dealings with this site, please contact us at:

 

Empowering Resources

www.empoweringresources.com.au
PO Box 945 Mount Eliza, VIC, Australia 3930
admin@empoweringresources.com.au

Revised 14/01/2016